Scott T Jcy
map-marker Topeka, Kansas

Just pissed

Tried to deal on a 379 extended hood Pete .. sent them ( by debit card ) my money down..come time to get my truck they don't have anymore..BUT...they can gladly put me in a Volvo and wouldn't refund my money or find me a pete
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Chayna Jqa

American truck group

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I purchased a truck through this company and after 6 months they reposed my truck stating I was behind on my payments. Not true in fact the same day I made a 1400 dollar payment! The truck was involved in an accident and took over 3 months for me to get the truck back witch in turn meant no income on top of that the contract states that there is no payment at long as the truck is down as long as it is not my fault and it was not. Stay away from these crooks and by all means if you want to contact me you are welcome to do so or my lawyer.
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Anonymous

Company in chapter 11

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This company (also known as ATS, ATG, and affiliates) is in bankruptcy court. Trucks are company assets and could be taken back any day. Assets are already being liquidated. When I received the court mandated court documents involving all parties that have vested interest in the assests(trucks). I simply surrendered the truck. Was not going to let my financial stability rely on a company with NO financial stability of their own. They have closed multiple "dealerships" including the Georgia and Arizona locations. It is an outrage that representatives of American Truck Showroom(ATS, ATG and affiliates) are still accepting funds as deposit towards assets that will not ever be sold to the unknowing customer. THIS IS A RENTAL!!!! You never own these trucks. The owners/partners of America Truck Showroom (ATS, ATG and affiliates) will continue to profit off of your hard earned down payment. While benefiting from the protection of the bankruptcy laws. This is a rental so you have no recourse and the bankruptcy laws do not protect your interests or down payment. Bankruptcy court is public knowledge please do your research. To the "owner": No phone number will be given. No communication is necessary or wanted. All the poor reviews on here are accurate. Companies that file chapter 11 do so to change their name and continue to do the same "shady" business practice. Is this the first chapter 11 the investors/owners have filed? I have read all the documents sent to me. There is the possibility of assets being seized. So RENTER BEWARE!!! This a silver tongue "sales" plot to take advantage of people desperate to own their own truck. Just because they have no or low credit. Schneider credit works with the same people and so does loan mountain both are up front and honest. MOST IMPORTANTLY READ THE CONTRACT. PAY ATTENTION TO EVERY WORD. SPEND A FEW DOLLARS AND HAVE A LAWYER READ THROUGH IT WITH YOU THIS COULD SAVE YOU THOUSANDS. Read all the reviews for this company and understand they have people who write the "good ones". Once again RENTER BEWARE!!!!! Read about other chapter 11 filings here: https://www.cnbc.com/2017/09/23/here-are-the-retailers-that-filed-for-bankruptcy-protection-in-2017.html 1 Response from the owner8 hours ago Yes, this company is in a Chapter 11 bankruptcy and will be coming out of it in the next 30 days. Once this is over, all the company wants to do is improve and grow. You mention trucks can be taken back any day, well that would never happen because this company is NOT going through a chapter 7 bankruptcy. If it was, that would be a possibility. Parties with vested interests include strong buyers who will be confirmed this month. We are unsure why you would have surrendered your truck, the company is holding all of its contractual obligations with all customers. We have asked for your phone number so we can talk to you about your review, but without a way to reach you how can we discuss it? Airlines, oil companies, banks - all have gone through chapter 11 bankruptcies before, and they all made it through, and we are going to make it through ours. Yes, last year we closed the Atlanta and the Phoenix branch. When you go through a chapter 11, things like that happen and you have to tighten your belt to get past it. However the plans to open another branch at a new location are in the works. We absolutely do honor our agreement with all customers, and will continue to. Yes, this is a rental with purchase option. It is similar to a lease only the value of the vehicle will continue to drop with NADA Book value and at the end of the term, there is a small amount due and you own it. We have no intentions of misrepresenting our agreement. Furthermore, when you are in a chapter 11, there are very strict guidelines that must be followed and the trustee is not going to let anything dishonest happen.
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1 comment
Guest

Yeah there under a new name again, they are scammers and will never change, same company just new name , and probably and same junk, nobody in there right mind would buy this company with all the land and bob tails parked every where. And there contracts are done by lawyers with all the agreements to prevent someone from slander or speaking out on them so I’m glad they filed bankruptcy now everybody can come out and speak out about them.

Derone G

Very bad don't answer my call

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Don't have any truck that I want and don't want to gave me my down payment
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Janet e Jxj

Scammers, liars and thieves

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We lost totally about 15 thousand dollars and we had no recourse because the contract calls for mediation....This is how they continue to rip off hard working men and women. The maintenance plan is a joke, all they desire to do is get your down payment, even with maintenance plan you have to take what they offer or they take the truck. We broke down twice on the road under a load. They sent us to a repair shop, authorized the repair and then when the repair shop called to get their half of the payment, suddenly, NO ONE answers the phone...They should just STOP IT!
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Loss:
$15000
Cons:
  • Complete scam
Reason of review:
Damaged or defective

Preferred solution: these people need to stop selling salvaged trucks they put together in a shop and they need to honor their own agreements....customer service is rude AFTER they get your deposit

1 comment
Guest

I experienced the same with these crooks. I was able to get $3K back out of what I lost to them, only because they were at fault and they know it. I have contacted an attorney and we are starting a class action lawsuit against ATS/Freedom Trucks.

Anonymous
map-marker Gulfport, Mississippi

Liars and thives

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Worst place possible to do business. Don’t sign a contact or pay for the 50/50, they don’t accept it. They keep your down payment if after you sign you change your mind. Showroom??? There is not a showroom but a lot full of filthy trucks. Their office workers are kept behind locked doors, no longer is there a receptionist, she too cowers in the room where the door is locked. The crooked owner filed bankruptcy and his daughter Amanda is a salesperson. She can tell lies also. Please reconsider getting a truck from them. We have had this truck since January 2018. We are in the shop for the 5th time and have spent over $3,000 plus the loss of salary of approx. $800.00 per day. They have paid nothing as agreed on the 50/50 contract. I am angry, but writing this to hopefully alert anyone who may be going there to purchase a truck. Ask people at the motel about the ATS, they will tell you how sorry they are.
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Reason of review:
Pricing issue
Shavonte Cdc

Replacement parts

Purchased fender flairs... Order # 1623**** lights on right side fender stopped working... need a replacement light.
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Maleigha Wfq
map-marker Gulfport, Mississippi

Everybody Liars there

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I drove all the way from Texas to Mississippi Golf and go down there for somebody to play games and say now you rent the truck you not buying it so I went 250 miles of the street and bought a truck for the same down payment they was asking for it to rent a truck and I pay $1,000 a month instead of $700 a week they are a bunch of rip-offs and bunch of Lies everybody down there line and they down with the same thing as scheme 299 scheme this is game cuz they not telling you this when until you get down there to get down they trucks is bull they look like trash they run late trash and they lie about everything about time you get a year paying the truck note for year you pay about $40,000 and still because they want to act like a bank broke *** trucks don't waste your time
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Darius P Oth
map-marker Gulfport, Mississippi

Initial introductory exprience

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American Truck Showrooms has been patient,.. efficient and productive with our two month process in finding the right trucks for me and my company. One exemplary employer named Nate has been very straightforward,.. very diligent,.. and very honest about the program and the truck selection process and has worked tirelessly and effortlessly in seeking all factors in order to obtain and maintain my complete satisfaction. So regardless of Any reviews, whether positive or negative, it won't hurt to give them a try,.. different strokes for different folks. I haven't gone through the purchase or lease program as of yet, but I'm willing to put down some money, visit the company and get a visual as to what may or may not work for me and go from there. Worst case scenario, I don't like what I see,..I get my down payment refunded,.. and I wasted a few bucks on a flight, hotel, and rental car. From a positive perspective,.. I needed the trip anyway.
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Reason of review:
Good customer service
Anonymous

True Reviews

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I'm not going to go in detail about my experience cause it's the same as I've been reading. I wish i would've read these reviews before I invested my money and dreams into their garbage trucks. Are people seriously trying to get a class action lawsuit? If so my name is Steven Walker 312 608 ****
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Reason of review:
Bad quality
Anonymous

Down payment

American truckshowroom took my three hundred ten dollars I never fill out appacation they sent one again I never fill it out went on line read all reviews they were just to many negative to read call back to get back my money they (Thomas Norman)said I was not getting back let me say this I been in trucking for over 40year never had this happen to me I amazed how they get away with this co ripe off co an no one does anything if there is any law suit going on please let me no. Nedbishop7@***.com thank u
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

American Truck Showrooms - Review in Dealers category

There are get ready to be sued for 295.920 thounsd doller
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10 comments
Guest

bigeasyjones@***.com I have a truck now with these people and they have cost me my life almost they crooks if any one needs my help I'm here hit me above they trying to take my truck now they so wrong and arragant also

Guest

I purchased a truck from them a,month ago. I still can't get it on the road it won't pass DOT inspection.

My haul company can't help since I'm not leased on yet so I'm screwed in tbe middle. I don't recommend at all.

Nothing but lies and false promises. Stay away a fancy website is all they have.

Guest
reply icon Replying to comment of Guest-1391028

Hello I need help I need to sue them now I am losing money and getting bankruptcy letters from there investors they closed a office down in Atlanta GA and they changed names this company is crooked...please run please run please save your business and selves. Please email me I am trying to get a case together now: wecgroup@***.com

Guest

yo aplique por telefono y fui donde ellos 500dolares down y melo robaron no te debuelben el down yno dejan que vea lo truck que ello tienen tambien son listo te dejan el dias entero esperando y a la 5 pm es que comiensan aser el sierra *** uno depues que uno esta cansado de espearal y te ponen todos fasil hasta que llega el pago del tuck yo fui a lone mountan y me aprobaron de una ves y coji mi truck el que yo queria y estoy muy content *** ellos *** lone American truck son uno adrone

Guest
reply icon Replying to comment of Guest-1320024

ray,gracias por la info me imaginaba muy bonito para ser verdad

Guest
reply icon Replying to comment of Guest-1349118

Gracias hoy supuestamente me aprobaron un truck pero con tantos negative feet back prefiero perder el pronto que di y no seguir perdiendo con ellos gracias por tu informacion me es de muy buena utilidad,me voy con lone montain...DTB....

Guest

Hi my name is georg knight I happen to read your review for american showroom. Unfortuntly I just purchased a truck from them.

It has been a nightmare. One lie after another. Would you have any information to help get together for a lawsuit. Could you email me and then see if we can work something out to get together.

My email is highlifemb@***.com.

my name is georg knight. Thank you so much

Guest
reply icon Replying to comment of Guest-1316895

I have seen nothing but bad reveiws and i too am going through the worst time with them also has anyone done anything about them yet legally

Guest

Do you have an attorney on the case.already?I lost around 160 k with them .I have a complete file to prove it.repair documents.payments done .at the end the reposed tge 2 truck without any notification.they even keep my driver personal property.I wish I could sue them for all the harm they cause to my company and my finances .we should get together against this crooks.please text me at 813614**** regarding this matter

Guest
reply icon Replying to comment of Guest-1289400

I also would like to be apart of this class action... They're are some real ***...

I hate this ***... Mwilliams0416****@***.com

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Aras Coe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jacksonville, Florida

American Truck Showrooms - Truck Review from Jacksonville, Florida

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I recently got taken by this company. They lie to get you there. I had to send them 4995.00 by bank wire to hold a truck that turned out to be different when I arrived. They would not tell me how much weekly the truck was going to be during the entire week I was there waiting to get this truck. I was told by the salesman that it was going to be around 500 a week. Turn out it was 875.00 a week and didn't find this out until I signed paperwork. So here is the rundown for anyone who is interested. I was told 4995. Down and 500 a week. A 499.00 approval fee and then when you go to get truck you pay taxes. Here's what it actually cost me. 4995.00 bank wire a week before. 499.00 approval fee 3500.00 in taxes and fees once I arrived 350.00 in hotel fees for 4 days 125.00 in gas and food to get to ms. I spent everything I had. I had left previous job to do this. I was all in and did not see a choice. I drove the truck 4 weeks and told them 2 weeks in that I needed help I couldn't afford the truck at that cost. No help at all. Lied to constantly. Came home after being gone a month and next day a repo company shows up. I won't even go into the BS maintenance plan....a joke. I have all emails and receipts. I can prove all of it. A scam......stay away!
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Cons:
  • Complete scam
Reason of review:
Pricing issue
3 comments
Guest

Same thing happened to us. A prerequisite to work for old lying bankrupt Louie must be experienced in lying and stealing. Good luck driver.

Guest

We are going through the same thing now .I want to do a class action lawsuit

Guest

Thank you I was about to make a big mistake thanks to all these bad reviews and the BBB , I decided to go with the Dealer instead option number 2. I'm glad my wife looked it up before I have any money .

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Anonymous
map-marker Denver, Colorado

Fails advertisement at AMERICAN TRUCK SHOW ROOMS!!!!

I to was screwed in a deal with this piece of *** dealership..and the exact same thing happened to me. they fails advertised a truck, i flew out after i sent the money to hold it and it was not the same truck i viewed on line...then they continued on with the games..long story short i left and i told them in order for me to purchase the truck all the issue (we agreed) upon would have to be fixed...they pressured the *** out me and my finance company for final payment because the said everthing was done..i flew back out to gulfport ms did a inspection over the truck again..truck didnt have the agreed upon items added to the vehicle... i had to leave because finances had been exhausted do to the back and fourth travel as well as money that was put out on this deal so i had to get back to work.. i got 250 miles outside of the dealer and the truck broke down and they refused to help, that it was my issue now...we need to get together and file a suit against these criminals.. the truck i got from them has broke down three times in three weeks from its purchase and is currently at peterbilt for repairs.. who ever else has had major issues with these criminals.. call me lets put something together and see what can be done.. 720-421-**** Vernon Robinson ps the dealers name in gulfport ms is michael brown and his partner in crime her name is ibis...DONT PURCHASE *** FROM AMERICAN TRUCK SHOW ROOMS>>>>> PERIOD!!!!!!!!!!!!!!!
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Reason of review:
Not as described/ advertised
3 comments
Guest

I am having the same issues I have had my truck for 16 months now, engine was suppose to be rebuilt when i picked it up with a Platinum warranty . LIES LIES LIES now my truck has been in a shop for a week now with a cracked head . they want to tow truck from ohio to missippi to have it fixed in their shop where it wasn't done right in the first place.

Guest

Good luck man, I heard a lot of bad things about that dealer, I hope you can bring them down.

Guest

Trust me I will go to war with u these people

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Anonymous
map-marker Phoenix, Arizona

Other Product Review

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No i have not nor will i after seeing all of thr reviews
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Anonymous
map-marker Cape Coral, Florida

Do not use American Truck Showroom

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They are a lease purchase company that will not tell you anything about your payments, They ask for your five hundred dollar approval fee and will not give it back. Your payments on a truck with a half million to a million miles will cost you 3000 dollars a month. I told them before I paid the 500 I didn't want a 2400 dollar payment and they kept saying our creditors work with you, when I found out the payments was around 3000 I asked for the 500 back and they just keep dodging me, Trust me you will never own a truck they are selling it will just be resold to another poor soul. They are the *** of the industry, There are good companies that are no credit and are truly honest, lone mountain is no games no balloon pmt and easy to deal with, someone needs to do something about ATS they are hurting a lot of people and haven't a care in the world as long as they have fat pockets
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Loss:
$500
Reason of review:
Problems with payment

Preferred solution: Full refund

5 comments
Guest

Do you know of any companies that do have better reviews and no credit check?

Guest

I was scammed by theses people as well and after I read all the horrible reviews I decided that something needs to be done so I contacted the FBI Gulfport Ms office at 800 225 ****. I am one person but if we all band together and put pressure on the authorities to do something about this scam it can be eliminated so no one else falls victim to these people so please use this information and let's put an end to this problem that we all share. Thank you and God Bless you all!

Guest
reply icon Replying to comment of Guest-1203495

There are two more that are willing to join efforts to stop this where can I contact you

Guest

Many thanks,almost sucked in to their pit

Guest

Well thank u I was going to buy a truck from them but I don'r believe so anymore thank u I'll keep looking

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